WhatsApp AI Concierge
Your guests ask the same twelve questions. Just never at the same hour.
The door code at midnight. The Wi-Fi password before anyone has unpacked. Check-out time, the good restaurant, whether the tap water is safe. You already know every answer — the cost is being the one awake to give it. This answers for you, on WhatsApp, in seconds, in the language your guest wrote in.
Every reply above came from the property’s own welcome book. Nothing was invented, and you were asleep.
It only knows what you tell it
This is the part that matters. The concierge answers from your property’s own information — the same welcome book your guests already read. It does not browse the internet and it does not guess.
Which means the quality of the answers is the quality of your book. Nothing more, and nothing invented.
Everything it says comes from something you wrote down.
Your house, exactly
Door codes, Wi-Fi, the washing machine, where the spare blankets are, what to do about the boiler. The answers are yours, word for word.
Your neighbourhood
The restaurants you actually recommend, the beach that’s worth the walk, the taxi driver you trust — not whatever a search engine ranks first.
Your rules and your prices
Check-out time, the late-departure fee, what breakfast costs, what’s included and what isn’t. Quoted consistently, every single time.
When it doesn’t know
It says so, and hands the conversation to you. A concierge that invents a door code is worse than no concierge at all.
Any language
A guest writes in Italian, it answers in Italian. In Polish, Polish. You keep writing in yours.
Your number, not ours
It runs on a WhatsApp number that belongs to your property. Guests never see a third party, and the thread stays yours.
What it changes on a Tuesday
The 2am message
Answered in seconds instead of at breakfast. That single difference is most of what separates a five-star review from a four.
The same question, the fortieth time
“What’s the Wi-Fi?” stops reaching you at all. So does the check-out time, the parking, and the bin day.
Extras that sell themselves
When a guest asks about breakfast or a transfer, the concierge quotes your price and takes the order — instead of the guest quietly deciding not to bother.
A record of what they asked
The questions guests actually ask tell you what’s missing from your listing and your book. Most hosts are guessing at this.
How it gets set up
Three steps, and only the first one needs anything from you.
You hand over what you already have
Your welcome book, your house rules, your standard replies — even the long WhatsApp message you copy and paste to every guest. If you have a StayLogicROI guide, this step is already done.
We connect it to a WhatsApp number
Your property’s own business number, set up and verified with Meta. You keep ownership of it. Nothing changes for the guest — they message the number they already have.
You read the first week over its shoulder
Every conversation is visible to you, and you can step in mid-thread whenever you want. Once you trust it, you stop looking. Most hosts stop looking inside a week.
Where this actually is, honestly
The concierge is built and working end to end — a guest message arrives, it answers from the property’s own book, the reply lands on the guest’s phone. It is not yet open to everyone: we are onboarding a small first group of hosts by hand, one property at a time, so that every book behind it is properly written before a guest ever depends on it.
If you’d like to be in that first group, say so now — places are taken in the order they’re asked for, and the price you start on is the price you keep.
What it costs
Pricing
On enquiry
It depends on how many properties you run, whether your welcome book already exists, and how much of your guest messaging you want it to take over. Tell us about the property and you’ll get a straight number, not a quote form. Hosts who already have a StayLogicROI guide pay less, because most of the work is done.
Be one of the first properties
Tell us about the property and you’ll get a price and a start date. Hosts who already have a StayLogicROI guide start sooner and pay less, because the book behind it is already written.